FAQs

Frequently Asked Questions

1. Where are your products shipped from?

All Heritage Gents garments are shipped from Sydney, Australia.

2. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping costs and delivery times will be calculated at checkout.

3. How do your sizes run?

Our shirts are designed with a tailored, athletic fit. We recommend checking our Size Guide before ordering. If you’re between sizes, we suggest sizing up for a more relaxed fit. Feel free to get in touch with us at info@heritagegentswear.com if require guidance.

4. Can I return an item?

Yes, we offer returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Please visit our Returns Policy for more details.

5. What if I receive a damaged or incorrect item?

We’re here to help! If you receive a damaged or incorrect item, contact us at info@heritagegentswear.com within 48 hours of receiving your order.

6. Can I change or cancel my order?

If your order hasn’t been shipped yet, we’re able to help. Please email us as soon as possible at info@heritagegentswear.com. If your order has been shipped, we cannot amend/cancel your order.

7. How can I contact you?

For any questions, feel free to reach out to us at info@heritagegentswear.com. We will respond within 1-2 business days.